The Business Skills Series encompasses multiple courses that are designed to enhance overall performance for individuals in new home construction, interior design, retail sales and beyond. Courses such as Business in Our Multicultural Society, Marketing to Women and Business Etiquette are valuable to both the novice and veteran business professional.

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These in-depth training courses are essential for any professional in the home building and design industries. The Product Knowledge Series was created from our many years of experience in the field and draws from our vast library of product disclosure materials. Carpet, hardwood, ceramic tile, sheet vinyl and natural stone are just a few of the many products that design consultants and sales associates work with every day. The Product Knowledge Series is designed to educate and keep design, retail sales and building professionals current on products in the industry.

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New homebuyers who are faced with the challenge of making their house a home require the guidance of a knowledgeable and professional design consulting team. It is the job of this design team to make the process of selecting products-- from countertops, to flooring, to window coverings-- easy, efficient and enjoyable for the homebuyer. This series is designed to expand the design team’s knowledge of the products they work with every day, to sharpen their awareness of color and design theory, to hone their interpersonal skills, sales techniques and, ultimately, to put them on the path to upgrading the sale.

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Today retail consumers are extremely savvy and are more educated than ever before, partly due to the vast amount of information available to them via the Internet. The Retail Sales Series includes courses such as, Connecting with the Customer, Design 101, Making the Sale on the Retail Floor and The Annual Color Forecast. Together these courses will strengthen any sales professional’s skill set and create satisfied buyers.

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New home construction is a complex process. The production process time frames, sequence of events and tasks have been developed through years of experience by a variety of builders in different markets. This training series will walk you through the preconstruction steps from sales contract to the permit process. It will also provide detailed information on the actual construction process of the home as well as a detailed explanation of the home’s various electrical, mechanical and plumbing systems. Finally this series will provide an overview of standard warranty and customer service procedures.

Providing exceptional customer service helps an organization or an individual build and foster a valuable reputation for dependability and quality performance. The Customer Service Series includes courses that cover the fundamentals, skills and tools needed to provide excellent customer service in today’s competitive marketplace.

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Whether you are looking to adapt one of our existing courses or want to develop an entirely new curriculum specifically for your organization, Trainingspace^TM is your partner in creating engaging, content-driven, quality online trainings. Our Trainingspace^TM products consists of a combination of video from our extensive library (or yours), Flash animation, audio and interactive games and activities. Please contact us for more information.